HILLS PODIATRY CENTRE
FREQUENTLY ASKED QUESTIONS
What do Podiatrists do?
Podiatrists are university educated health professionals who are highly skilled in the area of the lower limb. Podiatrists can assess, diagnose and treat conditions of the foot, ankle, lower limb and related structures of the leg.
Podiatrists treat a range of different conditions either in a private practice or hospital settings. They can treat children, adults, the elderly and those with chronic diseases such as diabetes and arthritis. Often podiatrists see patients with mobility issues, ingrown nails, heel pain, flat feet or bunions.
Our practices at Hills Podiatry Centre also treat individuals who have a specific sports interest. We can assess, diagnose and treat patients with either acute or chronic sporting injuries.
We recommend seeing a podiatrist if you have:
- Leg or foot pain
- Work long hours and stand for long periods of time
- Have deformed nails or skin problems
- Smelly or sweaty feet
- A chronic health condition such as diabetes or arthritis
- Find yourself tripping or falling a lot
- Always find yourself consciously worrying about how your feet look or feel
- Are a parent or guardian of a child who you are worried about. Sometimes you may notice they are walking unusual, complaining or leg pain or you find your child is tripping frequently
- If you can’t reach or see your feet or find it difficult to cut your own nails.
Do I need a referral to see a Podiatrist?
Short answer, No. You do not need a referral to see a podiatrist. Some patients will have been referred by their doctor or another health professional however if you call us today you will not be turned away or have to pay extra because you were not referred by someone. Some people with chronic health issues are eligible to have their consultations partially refunded by Medicare through the Medicare Enhanced Primary Care (EPC) program. If you think you may be eligible for an (EPC) Talk with your GP for a referral to Hills Podiatry Centre. Clients who are not covered by the Encanced Primary Care program may be entitled to a partial rebate through their Private Health Cover.
Is there parking, public transport and disabled access?
We understand that parking for appointments can be a stressful hassle. That’s why at all of our practices we made it our priority to have free parking with disabled access.
For disabled accessible parking at Kellyville, please may your way to the public parking lot for 21 Hezlett Road which is located at the rear of the building (enter via Carisbrook St)
Hills Podiatry Centre Galston is located within Galston Village Pharmacy which is located next door to Aldi. Disabled access parking is available underneath Aldi (enter via Arcadia Rd / Griffith Close)
Kellyville Village Medical Centre is located within Kellyville Village Shopping Centre which has both street-level and undercover parking. Disabled access parking is available in any of the parking lots connected to Kellyville Village Shopping Centre.
Is my appointment covered by Medicare or my Private Health Fund?
We accept all referrals from doctors and Department of Veteran Affairs (DVA) cardholders. If you have a specific referral form from your doctor known as an Enhanced Primary Care (EPC) Plan you will be eligible for a $52.95 Medicare rebate on your podiatry service.
We have a rebate machine at both our facilities, which means you do not have to travel to Medicare or fill out a form for your rebate. If you have an EPC plan you will receive the rebate on the spot the same day as your service.
If you have a private health fund (for example Bupa, Medibank Private, HCF etc) and you are covered for podiatry some or all of your appointment will be covered depending on your level of cover.
Do you have a HICAPS Machine? How can I pay for my appointment? What are the costs?
We have HICAPS machines at all of our practices, which means you only have to pay the required gap on the day. You will not have the hassle of filling out forms online or driving to the office of your chosen fund for your money back.
- A new patient consultation costs $100 (Health Fund Code: F004) and any follow up appointments are $75 (Health Fund Code: F014).
- A standard consultation $75 (Health Fund Code: F014).
- An Enhanced Primary Care program consultation are $75 and the client will receive $52.95 back from Medicare per eligible visit.
- A comprehensive biomechanical assessment using our Zebris FDM Treadmill costs $160 (Health Fund Codes: F004 $80 & F118 $80). This biomechanical assessment can only be conducted at our Kellyville clinic.
- Our Custom Foot Orthoses are $675 for adults (Health Fund Codes: F301 $100 and F221 $575) and $635 for children (up to and including age 17) (Health Fund Codes: F301 $100 and F221 2 x $535)
For your appointment we accept cash, EFTPOS, HICAPS, Visa and Mastercard as payments, (please note we do not accept cheques, American Express, or Diners Club).